Shipping policy

We aim to provide a smooth and reliable shipping experience for every order. This Shipping Policy outlines how orders are processed, shipped, and delivered when you purchase from our store.

Order Processing

All orders are processed within the stated handling time after payment confirmation. Orders are not processed or shipped on weekends or holidays. During high demand periods, processing times may be extended. If there is a significant delay, we will notify you using the contact information provided at checkout.

Shipping Timeframes

Shipping times may vary depending on the product type, availability, and fulfillment method. Estimated delivery times are provided for reference only and are not guaranteed. Delivery delays may occur due to factors beyond our control, including carrier delays or unforeseen circumstances.

Shipping Costs

Shipping charges are calculated at checkout based on the items in your order and the selected shipping method. Any applicable shipping fees will be clearly displayed before you complete your purchase.

Order Tracking

Once your order has been shipped, you may receive a confirmation message containing tracking details, when available. Tracking information may take some time to update after shipment has been dispatched.

Address Accuracy

Customers are responsible for providing accurate and complete shipping information at the time of purchase. We are not responsible for orders delayed or lost due to incorrect or incomplete addresses. If an order is returned to us because of address issues, additional shipping charges may apply for reshipment.

Split Shipments

Some orders may be shipped in multiple packages depending on product availability or fulfillment location. If this occurs, you may receive separate tracking details for each shipment.

Delays and Exceptions

We are not responsible for shipping delays caused by courier services, customs processing, weather conditions, or other circumstances beyond our control. Such delays do not qualify for refunds or cancellations once an order has been shipped.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us within a reasonable time after delivery or expected delivery. We may request supporting information such as photos or order details to assist with resolution.

Changes or Cancellations

Orders can be changed or canceled only before they are processed for shipment. Once an order has been shipped, changes or cancellations are no longer possible.

International Shipping

If international shipping is available, customers are responsible for any applicable duties, taxes, or additional fees imposed by the destination authority. These charges are not included in the product or shipping price.